Wednesday, December 24, 2014

Merry Christmas!


From our Families to Yours

Merry Christmas!

Thursday, October 30, 2014

Mega Token Challenge Unavailable

Konichiwa!

We have received reports that the Mega Token Challenge Quests disappeared in the game.

Our team is aware of the issue and is currently working on developing a fix. We are doing our best to have this matter resolved the soonest time possible. We apologize for the inconvenience this may have brought and we appreciate your understanding and patience.

Thank you!
Ninja Kingdom Player Support

Friday, October 3, 2014

Sushi Shrine Challenge - Ninja Kingdom

Hello Ninjas! Sushi Shrine Challenge is now out. Complete the 4 quests to earn up to 32,000 Tokens and acquire the best items on the Reward Shop. We'd like to add that players that lower their Trophies too much will experience Rune penalty. At the end of multiplayer battle, hover your mouse pointer on the "i" icon. A Trophy value will show and you need to earn that amount to prevent the penalty. Here are the other factors that can give Rune penalty/deduction:

1) Attacking lower level of Palace.
2) Not destroying the Event Statue.
3) Losing a battle and dealing 24% or lower of damage.

Best of luck on your battles, Ninjas!

Saturday, June 14, 2014

Having issues with the Gold Vault Challenge

Konnichiwa Ninjas!

It has been a concern from our players that the Gold Vault Challenge is having some issues, such as:
- Group and Tier won't match player's daily progress
- Progress won't reflect immediately in the Leaderboards
- Leaderboards won't open/no results

As you may know, the event is temporarily paused for us to better look on what's happening and have the above issues fixed in the soonest possible time. Also, the team is giving out something for all our players for the inconvenience these concerns may have caused so CS won't be able to process any grants at the moment.

For us to better track the number of players affected, kindly click the "Fix this, Zynga!" button below. We appreciate all your patience and understanding regarding this and we'll post/update this article for further updates. Thank you!

Ninja Kingdom Player Support

Friday, June 13, 2014

50% sale on all Buildings


While we're working through the issues with the Gold Vault Championship, please enjoy the 50% sale on all Buildings up to Palace 10 and a Bonus Architect!

Monday, June 9, 2014

Ninja Kingdom - Gold Vault Challenge

Are you ready for the Gold Vault Challenge Event?

How do I get ready for the event?
Before the event starts, make sure you have the best chance to succeed in the event and win the best rewards.

Before the Event starts:
Complete the new Gold Vault Challenge Quest - Completing the pre-event quest before the event starts gives you +100% boost to the Gold Vault Runes collection during the entire event. The pre-event quest will start on June 6 2:00PM PST. 

When does the event start?
Event starts June 10 at 2:00 PM PST.  Refer to your event countdown timer for specific time remaining to complete the quest.

How does this event work?
- Players will be divided into 5 Tiers. (ranked high to low) Platinum, Gold, Silver, Bronze & Copper based on Leaderboard Position during the Prepare period.  The better the tier, the better the rewards! 
- Players compete in different groups of 200 players each day to secure their tier the next day.
- Players that finish in the bottom of the group of 200 will drop down a tier and finishing within the top of the group of 200 will advance a tier.
Rewards of Jade and Tokens are given to players that participate daily!

What is the tier breakdown during the Preparation Period?

What is the event reward?
The reward for this item is a highly requested item, a Gold Vault that protects a percentage of your gold looted in battle.  The Gold Vault is always on.  You can buy a better version of the Gold Vault from the reward shop to protect more of your Gold! 



How are winning tokens distributed among the groups of 200 within a tier?
Note: the better the tier, the more players in a group of 200 win a reward.
Table below is for each group of 200 players.
Numbers at the bottom of the table are the % of players per group of 200 that win!


What is the new Gold Vault quest? Why should I finish it before event starts?
Make sure you're preparing your Kingdom for the event now before the event starts.  By completing the quest before the event starts, you will get an additional +100% boost to runes collected in your battles during Gold Vault event. Note: You have to complete the quest before the event starts to earn additional + 100% boost. The quest will be removed and the statue will be reset before the event starts. 

We've made this event based on your feedback from previous events and as always, value your feedback! 
Now let's get started preparing for battle!
Play now: http://zynga.tm/h07i 

Wednesday, May 28, 2014

All Games: My Game is not loading?

Hi,

We are receiving reports that you are currently unable to load your game on Facebook and Zynga.com

Our developers are investigating this and we will update as soon as possible.

Thank you for your patience.

Zynga Player Support