Wednesday, December 24, 2014
Thursday, October 30, 2014
Mega Token Challenge Unavailable
Konichiwa!
We have received reports that the Mega Token Challenge Quests disappeared in the game.
Our team is aware of the issue and is currently working on developing a fix. We are doing our best to have this matter resolved the soonest time possible. We apologize for the inconvenience this may have brought and we appreciate your understanding and patience.
We have received reports that the Mega Token Challenge Quests disappeared in the game.
Our team is aware of the issue and is currently working on developing a fix. We are doing our best to have this matter resolved the soonest time possible. We apologize for the inconvenience this may have brought and we appreciate your understanding and patience.
Thank you!
Ninja Kingdom Player Support
Friday, October 3, 2014
Sushi Shrine Challenge - Ninja Kingdom
Hello Ninjas! Sushi Shrine Challenge is now out. Complete the 4 quests to earn up to 32,000 Tokens and acquire the best items on the Reward Shop. We'd like to add that players that lower their Trophies too much will experience Rune penalty. At the end of multiplayer battle, hover your mouse pointer on the "i" icon. A Trophy value will show and you need to earn that amount to prevent the penalty. Here are the other factors that can give Rune penalty/deduction:
1) Attacking lower level of Palace.
2) Not destroying the Event Statue.
3) Losing a battle and dealing 24% or lower of damage.
Best of luck on your battles, Ninjas!
1) Attacking lower level of Palace.
2) Not destroying the Event Statue.
3) Losing a battle and dealing 24% or lower of damage.
Best of luck on your battles, Ninjas!
Saturday, June 14, 2014
Having issues with the Gold Vault Challenge
Konnichiwa Ninjas!
It has been a concern from our players that the Gold Vault Challenge is having some issues, such as:
- Group and Tier won't match player's daily progress
- Progress won't reflect immediately in the Leaderboards
- Leaderboards won't open/no results
As you may know, the event is temporarily paused for us to better look on what's happening and have the above issues fixed in the soonest possible time. Also, the team is giving out something for all our players for the inconvenience these concerns may have caused so CS won't be able to process any grants at the moment.
For us to better track the number of players affected, kindly click the "Fix this, Zynga!" button below. We appreciate all your patience and understanding regarding this and we'll post/update this article for further updates. Thank you!
Ninja Kingdom Player Support
Friday, June 13, 2014
50% sale on all Buildings
While we're working through the issues with the Gold Vault Championship, please enjoy the 50% sale on all Buildings up to Palace 10 and a Bonus Architect!
Play now: http://zynga.tm/h07i
Monday, June 9, 2014
Ninja Kingdom - Gold Vault Challenge
Are you ready for the Gold Vault Challenge Event?
How do I get ready for the event?
Before the event starts, make sure you have the best chance to succeed in the event and win the best rewards.
Before the Event starts:
Complete the new Gold Vault Challenge Quest - Completing the pre-event quest before the event starts gives you +100% boost to the Gold Vault Runes collection during the entire event. The pre-event quest will start on June 6 2:00PM PST.
When does the event start?
Event starts June 10 at 2:00 PM PST. Refer to your event countdown timer for specific time remaining to complete the quest.
How does this event work?
- Players will be divided into 5 Tiers. (ranked high to low) Platinum, Gold, Silver, Bronze & Copper based on Leaderboard Position during the Prepare period. The better the tier, the better the rewards!
- Players compete in different groups of 200 players each day to secure their tier the next day.
- Players that finish in the bottom of the group of 200 will drop down a tier and finishing within the top of the group of 200 will advance a tier.
- Rewards of Jade and Tokens are given to players that participate daily!
What is the tier breakdown during the Preparation Period?
What is the event reward?
The reward for this item is a highly requested item, a Gold Vault that protects a percentage of your gold looted in battle. The Gold Vault is always on. You can buy a better version of the Gold Vault from the reward shop to protect more of your Gold!
How are winning tokens distributed among the groups of 200 within a tier?
Note: the better the tier, the more players in a group of 200 win a reward.
Table below is for each group of 200 players.
Numbers at the bottom of the table are the % of players per group of 200 that win!
What is the new Gold Vault quest? Why should I finish it before event starts?
Make sure you're preparing your Kingdom for the event now before the event starts. By completing the quest before the event starts, you will get an additional +100% boost to runes collected in your battles during Gold Vault event. Note: You have to complete the quest before the event starts to earn additional + 100% boost. The quest will be removed and the statue will be reset before the event starts.
We've made this event based on your feedback from previous events and as always, value your feedback!
Now let's get started preparing for battle!
Play now: http://zynga.tm/h07i
Wednesday, May 28, 2014
All Games: My Game is not loading?
Hi,
We are receiving reports that you are currently unable to load your game on Facebook and Zynga.com
Our developers are investigating this and we will update as soon as possible.
Thank you for your patience.
Zynga Player Support
Friday, May 9, 2014
Ninja Kingdom - Guardian Orb Challenge Event
Are you ready for the Guardian Orb Challenge Event?
How do I get ready for the event?
Before the event starts, make sure you have the best chance to succeed in the event (May 12 - May 19) and win the best rewards. Here are 2 tips to get ready before the Event starts!
1. Advance your brackets as much as possible - Higher brackets give you better rewards
2. Complete the new Guardian Orb Challenge Quest - Completing the pre-event quest before the event starts gives you +100% boost to the Guardian Orb Runes collection during the entire event. The pre-event quest will become available at May 9 10:00 AM PST.
When does the event start?
Event starts May 12 at 10:00 AM PST. Refer to your event countdown timer for specific time remaining to complete the quest.
What is the event reward?
This is the first time we're introducing the awesome Guardian Orb reward, which lets you build health points and increase defense of buildings within it's effect radius
What is bracket? Why should I advance it?
Based on player's feedback, we know players want to compete more against players at similar level and with this, we're introducing brackets for this event. Our matchmaking system will remain the same while each bracket will have a separate leaderboard. Higher brackets have a better reward. Before the event starts, make sure you're advancing your Bracket to earn the highest prize! The Guardian Orb awarded to the highest brackets will have the highest builing health increase
Note: you can only increase your bracket before the event starts! Once the event starts, you're locked into your bracket, based on your Palace Level and Trophies.
What is the new Guardian Orb quest? Why should I finish it before event starts?
Make sure you're preparing your Kingdom for the event now before the event starts. By completing the quest before the event starts, you will get an additional +100% boost to runes collected in your battles during Guardian Orb Challenge event. Note: You have to complete the quest before the event starts to earn additional + 100% boost. The quest will be removed when the event starts.
What's Guardian Orb? What's the difference for different reward tiers?
The Guardian Orb lets you increase the health of the buildings within it's effect radius.
The percentage of health boost is based on brackets and prize tiers
Below, you will find the cooldown details for the Guardian Orb
Wondering what the Guardian Orb Reward Distribution is? Check out the chart below.
We've made this event based on your feedback from previous events and as always, value your feedback!
Now let's get started preparing for battle!
Play now: http://zynga.tm/h07i
Friday, April 25, 2014
Saturday, April 19, 2014
Earn Jade in Ninja Kingdom When You Play FarmVille 2: Country Escape!
*By entering your phone number and clicking “send” or texting "MOO" to 1-650-763-2417, you electronically consent to receive automated promotional messages from Zynga. Msg&data rates may apply. Consent not required to purchase.
Saturday, April 12, 2014
Ninja Kingdom - Fire Challenge Event Info
How do I get ready for the event?
Before the event starts, make sure you have the best chance to succeed in the event (Apr 17 - Apr 24) and win the best rewards. Here are 2 tips to get ready before the Event starts!
1. Advance your brackets as much as possible - Higher brackets give you better rewards
2. Complete the new Fire Challenge Quest - Completing the quest before the event starts gives you +100% boost to the Fire Runes collection during the entire event.
When does the event start?
Event starts Thursday, April 17 at 10:00 PST. Refer to your event countdown timer for specific time remaining to complete the quest.
What is the event reward?
This is the first time we're introducing the awesome Fire Shrine reward, which lets you CATCH ON FIRE instantly!
What is bracket? Why should I advance it?
Based on player's feedback, we know players want to compete more against players at similar level and with this, we're introducing brackets for this event. Our matchmaking system will remain the same while each bracket will have a separate leaderboard. Higher brackets have a better reward. Before the event starts, make sure you're advancing your Bracket to earn the highest prize! The Fire Shrine awarded to the highest brackets will have the lowest cool down time before instantly catching on fire again!
Note: you can only increase your bracket before the event starts! Once the event starts, you're locked into your bracket, based on your Palace Level and Trophies.
What is the new Fire Challenge quest? Why should I finish it before event starts?
Make sure you're preparing your Kingdom for the event now before the event starts. By completing the quest before the event starts, you will get an additional +100% boost to runes collected in your battles during Fire Challenge event. Note: You have to complete the quest before the event starts to earn additional + 100% boost. The quest will be removed when the event starts.
What's Fire Shrine? What's the difference for different reward tiers?
The Fire Shrine let you catch on fire instantly with a cooldown before next use. For the best Fire Shrine, you can instantly catch on fire 6 times per day!
The Fire Shrine does not cost any resources to use!
Note: You can still get on fire after 3 consecutive wins.
Below, you will find the cooldown details for the Fire Shrine
We've made this event based on your feedback from previous events and as always, value your feedback!
Tuesday, April 1, 2014
Sensei Tower
Konichiwa Ninjas!
The Sensei Tower is a special defensive tower awarded to members of clans that participate in and succeed at the first timed Clan event.
While based on basic defensive tower design, the Sensei Tower has some unique properties:
The Sensei Tower is a special defensive tower awarded to members of clans that participate in and succeed at the first timed Clan event.
While based on basic defensive tower design, the Sensei Tower has some unique properties:
- The reward tower is a variation of Kunai towers. That is, it works just like a kunai tower but the stats are different.
- The Sensei Tower has an added property of being resistant to Ship Ammo damage.
- The Sensei Tower has an added property of shocking troops and beasts that it hits, similar to a Storm Tower projectile.
- The Sensei Tower is awarded to members of Clans that participate in the first Timed Clan Event.
- There are four variations on the Sensei Tower statistics and art, based on the level of reward a clan achieves during the timed clan event. The higher the Clan’s ranking, the better the reward they receive.
- The Sensei Tower is permanent building in the kingdoms of players that are awarded a Sensei Tower.
- The Sensei Tower cannot be sold or removed once placed on the map.
Now let's build our troops and defend our kingdom!
Wednesday, March 26, 2014
Beast Update!
Thanks for your patience and feedback on the recent Beast changes! Today’s release should include 2 key bug fixes:
1. Both Beasts should now closely follow your commands in battle.
2. Taiho should not get stuck on walls and his cannon shots will be able to fire over walls.
That’s not all. In the next few days, we’ll be releasing the following additional fixes and tuning enhancements based on your feedback:
1. We’ll retune Oni’s health to be more closely aligned with what you knew before Taiho was introduced. Some slight differences may exist as Oni was reconfigured for this feature.
2. We’ll fix Beasts showing as active on the deploy bar after being deployed.
3. We’ll adjust Oni’s level based on your previous Oni levels, and grant players with some bonus Shards to enjoy the benefit of upgrading both Oni and Taiho for use in battle!
Be on the lookout for additional quests, events, and rewards for the new Beast system and keep the feedback coming!
Now let’s train the Beasts and wreak some havoc!
-The Ninja Kingdom Team
Beast Update - Ninja Kingdom
Konichiwa Ninjas!
Thanks for your patience and feedback on the recent Beast changes! Today’s release should include 2 key bug fixes:
1. Both Beasts should now closely follow your commands in battle.
2. Taiho should not get stuck on walls and his cannon shots will be able to fire over walls.
That’s not all. In the next few days, we’ll be releasing the following additional fixes and tuning enhancements based on your feedback:
1. We’ll return Oni’s health to be more closely aligned with what you knew before Taiho was introduced. Some slight differences may exist as Oni was reconfigured for this feature.
2. We’ll fix Beasts showing as active on the deploy bar after being deployed.
3. We’ll adjust Oni’s level based on your previous Oni levels, and grant players with some bonus Shards to enjoy the benefit of upgrading both Oni and Taiho for use in battle!
Be on the lookout for additional quests, events, and rewards for the new Beast system and keep the feedback coming!
Now let’s train the Beasts and wreak some havoc!
Thanks for your patience and feedback on the recent Beast changes! Today’s release should include 2 key bug fixes:
1. Both Beasts should now closely follow your commands in battle.
2. Taiho should not get stuck on walls and his cannon shots will be able to fire over walls.
That’s not all. In the next few days, we’ll be releasing the following additional fixes and tuning enhancements based on your feedback:
1. We’ll return Oni’s health to be more closely aligned with what you knew before Taiho was introduced. Some slight differences may exist as Oni was reconfigured for this feature.
2. We’ll fix Beasts showing as active on the deploy bar after being deployed.
3. We’ll adjust Oni’s level based on your previous Oni levels, and grant players with some bonus Shards to enjoy the benefit of upgrading both Oni and Taiho for use in battle!
Be on the lookout for additional quests, events, and rewards for the new Beast system and keep the feedback coming!
Now let’s train the Beasts and wreak some havoc!
Ninja Kingdom - Star Statue Update!
Konichiwa Ninjas!
You might have noticed that there was an event update regarding the Star Statue going back to level 1. This is because this is the statue that we'll be using for every event that we release moving forward.
A Jade amount corresponding to your previous Star Statue will also be given to appreciate all the efforts you gave to level that statue before. We appreciate everyone's concern regarding this and hope that we all enjoy the future events that we release!
If you have any other feedback/suggestion, feel free to fill out this form:
- Ninja Kingdom Team
You might have noticed that there was an event update regarding the Star Statue going back to level 1. This is because this is the statue that we'll be using for every event that we release moving forward.
A Jade amount corresponding to your previous Star Statue will also be given to appreciate all the efforts you gave to level that statue before. We appreciate everyone's concern regarding this and hope that we all enjoy the future events that we release!
If you have any other feedback/suggestion, feel free to fill out this form:
- Ninja Kingdom Team
Saturday, March 22, 2014
Friday, March 7, 2014
Wednesday, March 5, 2014
Storm Tower and Tank Mortar
New content! Storm Tower and Tank Mortar now ready for attack! What do you think?
Play now: http://zynga.tm/h07i
Play now: http://zynga.tm/h07i
Saturday, March 1, 2014
Thursday, February 27, 2014
Ninja Kingdom - Known Issues List
Hello Ninja!
Thank you very much for helping us with the improvement of Ninja Kingdom. This is our list of issues.
Work in progress:
- Random Freezing during the game - make sure to read this article
- Freezing during Battle
- Clan Issue
- Gift Requests - Can't Accept/Collect
- Quest - Not Adding/Progressing
- Missing Friends, Neighbors and Empty Request
Investigating:
- Battle Freezing (when in battle)
- Battle Freezing After Instant Battle/Mulligan Purchase
- Missing On Fire after OOS Message (after using Instant Battles)
- Troop Requests Portal Count Not Adding Up
FIXED!
- Players are still unable to leave their clans
- Shield price has reverted
Thank you for your patience,
The Ninja Kingdom Team
Saturday, February 15, 2014
Getting Matchmaking error on Multiplayer Battle? Click here!
Konichiwa Ninjas!
It came to our attention that users are receiving error message when trying to go on a Multiplayer battle We are aware of this issue and hope to have it fixed as soon as possible. You can share your details directly with our developers by filling out this form:
As well as this, we kindly ask you to click the "Fix it, Zynga!" button below to help us track how may players are affected in total.
It came to our attention that users are receiving error message when trying to go on a Multiplayer battle We are aware of this issue and hope to have it fixed as soon as possible. You can share your details directly with our developers by filling out this form:
Ninja Kingdom - Error on Multiplayer battle
* Required
As well as this, we kindly ask you to click the "Fix it, Zynga!" button below to help us track how may players are affected in total.
There is no need to contact Customer Support for this issue.
We appreciate your patience and understanding.
Thanks!
We'll let our engineers know.
We'll let our engineers know.
Friday, February 14, 2014
Saturday, February 8, 2014
Princess Power Challenge
Compete in the Princess Power Challenge to teach your princess powerful new Ninja magic and win 1 of 4 permanent upgrades to your Princess!
Place the Princess Star Statue to get started! The statue allows you to earn additional stars in Multiplayer Battles for the Princess Power Challenge.
Upgrade your Princess Star Statue and collect Princess Power Challenge stars. Earn bonus stars with a Star Statue Boost for Gold or Jade!
At the end of the tournament the following prizes will be given out to winning players.
Train your troops and lets get started!
Saturday, January 25, 2014
Kunai Towers
Kunai Towers are particularly useful against Ninjets - upgrade yours today!
http://zynga.tm/h07i --> Play Ninja Kingdom now!
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